About Us
Custom Dry delivers expert carpet, rug, upholstery, and water damage restoration using eco-friendly steam extraction in Newcastle & Hunter.
Who We Are
Dedicated to Cleaner, Healthier Homes
Trusted for 20+ years to safely remove stains, odors, allergens, and water damage.
We know how frustrating worn, smelly, or allergy triggering carpets and upholstery can be. At Custom Dry, our expert team uses advanced steam extraction to restore freshness and comfort. As Newcastle’s only Accredited Wool Care Specialist, we deliver honest, high quality cleaning that protects your family, pets, and belongings giving you results you can see and feel.
02 4954 2600
Our Mission
What Drives Us
Our mission is to create cleaner, healthier homes and businesses across Newcastle and the Hunter region by delivering high quality carpet, rug, upholstery, and restoration services. We aim to remove the stress that comes with stains, odors, allergens, and water damage through safe, effective cleaning backed by certified expertise. Every job is completed with care, honesty, and a commitment to exceptional results.
Our Vision
Where We Are Headed
Our vision is to be the most trusted cleaning and restoration specialists in our region by combining advanced technology, eco-friendly products, and industry leading training. We strive to raise the standard of service, offering solutions that protect families, preserve furnishings, and restore comfort in every space we clean. Our commitment is to create healthier environments that inspire confidence and peace of mind for every client we serve.
Our Experience
20+ Years Expertise
Trusted in Newcastle for Quality Cleaning & Restoration.
Since 1989, Custom Dry has restored homes to comfort and cleanliness. From tough stains to delicate rugs and water damage, we handle it all. Our certified technicians use advanced steam extraction and eco-friendly solutions to protect your family, pets, and furnishings delivering honest service and results you can trust.
Why Customers Choose Us
Trusted for Pure, Healthy Living
Certified Specialists
Industry Trained Technicians
Our team is fully certified through ACCI and IICRC, ensuring every clean is completed to the highest professional standard.
Safe Cleaning
Eco Friendly and Family Safe
We use non toxic cleaning solutions that are safe for children, pets, and people with allergies while still delivering powerful results.
Advanced Equipment
Deep Cleaning Technology
Our van mounted steam extraction system removes deep dirt, odors, and bacteria for a fresh, healthier home.
Our Commitment
Care Your Home Deserves
Specialist Care for Delicate Fabrics
From wool rugs to fine upholstery, our trained experts know how to protect sensitive fibers while removing dirt, stains, and odors.
Eco Friendly Cleaning Solutions
Safe for kids, pets, and allergy prone households. Powerful cleaning without toxic chemicals.
Fast and Reliable Service
We show up on time, explain the process clearly, and complete every job with efficiency and care.
Trusted by Newcastle Since 1989
With decades of experience and industry certifications, we have built a reputation for honest, high quality service.
Advanced Equipment for Deeper Cleaning
Our van mounted steam extraction system removes more dirt, bacteria, and allergens than standard portable machines, giving your home a deeper clean and fresher feel.