About Us
Custom Dry delivers expert carpet, rug, upholstery, and water damage restoration using eco-friendly steam extraction in Newcastle & Hunter.
Who We Are
Dedicated to Cleaner, Healthier Homes
Professional Carpet Cleaning And Restoration You Can Rely On
Custom Dry delivers high quality carpet cleaning and water damage restoration across Newcastle, Hunter Valley and the Central Coast. Our experienced team handles everything from deep cleaning to complex restoration work, with a clear focus on getting the job done right the first time.
We take a structured approach to every job. From inspection through to completion, you get consistent results, clear communication, and a process built around your satisfaction. Our technicians are trained to handle a wide range of cleaning and restoration tasks while maintaining strict standards on every site.
You get a service that focuses on real outcomes. Clean, safe, and restored spaces with no shortcuts and no confusion.
02 4954 2600
Our Mission
What Drives Us
Our mission is to create cleaner, healthier homes and businesses across Newcastle and the Hunter region by delivering high quality carpet, rug, upholstery, and restoration services. We aim to remove the stress that comes with stains, odors, allergens, and water damage through safe, effective cleaning backed by certified expertise. Every job is completed with care, honesty, and a commitment to exceptional results.
Our Vision
Where We Are Headed
Our vision is to be the most trusted cleaning and restoration specialists in our region by combining advanced technology, eco-friendly products, and industry leading training. We strive to raise the standard of service, offering solutions that protect families, preserve furnishings, and restore comfort in every space we clean. Our commitment is to create healthier environments that inspire confidence and peace of mind for every client we serve.
Our Experience
20+ Years Expertise
Trusted in Newcastle for Quality Cleaning & Restoration.
With over 27 years of experience, Custom Dry has built a strong reputation for delivering consistent, high quality cleaning and restoration services. We have grown by focusing on results, reliability, and doing the job properly every time.
Our team is trained and certified through IICRC and ACCI standards, with ongoing training to stay current with industry methods and equipment. Every job is completed using proven systems, including advanced steam extraction and specialised restoration techniques.
We work across residential and commercial properties, handling everything from deep carpet cleaning to water damage restoration. Our approach is thorough, using tested cleaning products and equipment that are safe for your home, your family, and your belongings.
You get a service backed by experience, industry certification, and a team that knows how to deliver clean, restored spaces that last.
Who We Are
Dedicated to Safe, Reliable Pest Control
Professional Pest Management You Can Trust
Universal Pest Control delivers safe, effective pest control services across Newcastle, the Central Coast, and the Hunter Region. With over 20 years of experience, we help homeowners and businesses eliminate pests and protect their properties long-term.
We take a thorough, structured approach to every job. From detailed inspections to targeted treatments, we identify the source of the problem and provide solutions designed to prevent pests from returning. Our licensed technicians handle everything from general pest control to more complex infestations with precision and care.
You get consistent results, clear communication, and treatments that are safe for families, pets, and workplaces. No shortcuts — just reliable pest control that gets the job done right the first time.
02 4954 2600
Why Customers Choose Us
Trusted for Pure, Healthy Living
Certified Specialists
Industry Trained Technicians
Our team is trained through IICRC and ACCI standards, with ongoing training to maintain high quality results. Every job follows proven methods to ensure consistent, professional outcomes.
Safe Cleaning
Eco Friendly and Family Safe
We use non toxic, biodegradable cleaning solutions that are safe for children, pets, and allergy sensitive environments. Each product is tested and approved for safe use in your home.
Advanced Equipment
Deep Cleaning Technology
Our van mounted steam extraction systems deliver strong suction and heat to remove deep dirt, bacteria, and odours. This process reaches deep into carpet fibres without causing damage.
Who We Are
Experienced Cleaning And Restoration Specialists
Reliable Carpet Cleaning And Property Restoration Services
Custom Dry delivers high quality carpet cleaning and water damage restoration across Newcastle, Hunter Valley and the Central Coast. With over 27 years of experience, we have built a reputation for consistent results and reliable service across both residential and commercial properties. Our technicians are trained and certified through IICRC and ACCI standards. Every job follows proven systems using advanced equipment and tested cleaning methods to ensure a thorough result. From deep carpet cleaning to complex restoration work, we focus on doing the job properly the first time.
We use safe, non toxic cleaning products that are approved for use in homes with children, pets, and allergy concerns. Each service is carried out with care, using processes that protect your carpets, furnishings, and indoor environment. You get a structured service from start to finish. Clear communication, qualified technicians, and a focus on clean, safe, restored spaces with no shortcuts.